Water Treatment News

Observations and News From WaterValue.com

Phone Advice

It was a slow phone day today at WaterValue.com even though I ended up missing 3 of them which prompts me to write this post:

Three times today I would call a number left on the voice mail and it would be the wrong number. Either the message caller rattled off the number so fast nobody could figure out exactly what it was, or they called from a cell phone and a fraction of it was cut out because of too much static. We have a brand new digital voice mail system here and it’s clear as a bell. I know because I spend all day talking on it or listening to it. It’s frustrating to miss a call because of those reasons. So please leave your number twice. You can leave a long message if you’d like but please say your number twice if you are calling from a cell phone.

I had a very good call today from a gentleman considering a reverse osmosis purchase. He asked some very good questions the answers to which we did not even cover in training so I’m now persuaded to study up on our systems in more depth. But one of the questions he asked was “which one is the best?” I still have no answer for that one. If we thought any of the RO systems we carried was inferior in any way, we would stop selling them.

The new demonstration project we have been working on for several weeks now is in the final stages of completion. I have gone over what we have so far and it’s turning out better than I had hoped. Keep checking back for more updates.

The new HM Digital TDS-EZ meters came in today. We have tested and verified these devices and I’m very excited about them. They are just the thing for our customer base. It’s much more sturdy than any of the other TDS (Total Dissolved Solids) meters I’ve ever tried and it even has a handly color-coded scale on the reverse side to tell you how to interpret the result. Be sure and check them out.

Hope you all have a good weekend and my sincere thanks to everyone I spoke with this last week. See you soon.

November 3, 2006 Posted by watervalue | Daily News | | No Comments